Refund policy

You may return or exchange any item purchased through the Atelier Oymera website within fourteen (14) days of receipt.

Exchanges are available for color or size.

Items must be unused, unworn, and with all original labels attached.

This policy applies to both items purchased by you and items received as a gift.

Quality Control

All our products undergo a strict quality check before shipping, ensuring they are in perfect condition when dispatched.

Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless the wrong item was received.

International returns may be subject to customs duties or import taxes. These costs are the customer’s responsibility and will not be covered by Atelier Oymera.

How to Return or Exchange

To initiate a return or exchange, please contact our Customer Care team:

atelier@atelieroymera.com

Items received as gifts can be returned or exchanged under the same conditions.